Highland City Library Patron Behavior Policy

All people are welcome to use the library and have access to information and library resources. In order to protect library users' right of access, ensure the safety of users and staff, and protect library resources and facilities, the library prohibits activities that are illegal, interfere with the use or enjoyment of the library by others, present health or security risks, damage library resources, or disrupt the normal flow of library operations.

A. Destruction or abuse of property (that of other patrons, staff, or the Library).
B. Physical confrontation (such as an altercation between two patrons or physically abusive behavior directed at a staff member).
C. Threatening or harassing others verbally or non-verbally
D. Exhibitionism, sexual acts or abuse, excessive public display of affection (making out) and lewdness.
E. Theft.
F. Exhibiting or watching pornography on Library computers or on personal computers or devices in the Library.
G. Consuming liquor, smoking, vaping, or using illegal drugs
H. Intoxication.
I. Soliciting of any kind without permission.
J. Entering the Library with excessively wet or dirty clothing, or with extreme offensive body odor.
K. Eating or drinking anything except water in public areas.
L. Sleeping.
M. Excessive noise or loud talking.
N. Unsafe running or horseplay.
O. Leering or staring at other patrons or staff.
P. Bringing animals in the Library, with the exception of service animals or those authorized in Library programs.
Q. Bringing dangerous weapons onto the Library grounds unless authorized by law.
R. Using wheeled devices in the Library for recreational purposes (e.g. bikes, hover boards, skateboards, scooters, roller skates, roller blades, etc.)

If a child under age 9 is found to be unattended in the library, the library may take action necessary to resolve the situation. If necessary, the library may ask the police or child protective services to take the child into custody for the child's protection.

If a young child is being disruptive (prolonged noise making; running up and down aisles; damaging library property; or bothering other library patrons), library staff may do the following:

1. Remind the child that they should be quiet (should not run around, etc.) in a library.
2. If the behavior continues, library staff will attempt to locate the child's parent or caregiver. When the parent/caregiver is located in the library, staff will explain that the child's behavior is disturbing other library patrons, and will ask the parent/caregiver to deal with the problem.
3. If the parent/caregiver refuses or is unable to control the child, they may be asked to remove the child from the library until the problem is resolved.

If an older child (above 9 years old) is disruptive, the library staff will inform him/her that he/she is behaving inappropriately and ask him/her to behave in a more appropriate manner. If the disruptive behavior continues, library staff may:

1. Attempt to locate a parent/caregiver to deal with the problem.
2. Ask the child to leave the library. Library staff members are to use their discretion in such situations. (Is the child old enough to leave on his/her own; does he/she live within walking distance; is it light or dark out; etc.)
3. If a parent/caregiver cannot be located within the library, the disruption is sufficiently severe, and the staff feels it would be unsafe to require the child to leave the library, the police or child protective services may be called to deal with the situation.

Approved by Library Board January 28, 2009, Revised by Library Board March 28, 2012, Revised by Library Board March 28, 2019